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Keyword: deepeval
  • Video

    Video:AI Engineer

    Building Production-Grade Agent Evals: Lessons from Lyft

    Nick Ung and Akshay Sharma from Lyft present an end-to-end framework for evaluating customer support AI agents. They detail why default offline simulations produce misleading pass rates and show how fine-tuned adversarial user simulators and calibrated LLM judges create trustworthy benchmarks.

    AI & LLMs· Talk

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