DeskcommCRM: Self-Hosted Open-Source CRM with AI Agents and WhatsApp Integration

Repositorymelgarafael/DeskcommCRMTool

DeskcommCRM is an open-source, self-hosted sales operating system and CRM designed for chat-based selling via WhatsApp. It features native AI agents and positions itself as an alternative to proprietary platforms like Kommo, Octadesk, and Intercom.

Key points

  1. Core functionality: Operates as a sales and CRM platform using AI agents to handle customer service, qualification, and sales over WhatsApp.
  2. Tech stack: Powered by Next.js 16, TypeScript, Supabase (PostgreSQL, Auth, Storage), and WAHA for WhatsApp API connectivity.
  3. Architecture: Self-hosted, multi-tenant, MCP-ready (Model Context Protocol), and structured around LGPD compliance.
  4. Deployment: Provides a single-command setup script for VPS environments developed in partnership with HostGator.
  5. Project maturity: Counts over 4,200 GitHub stars, 1,000+ forks, an MIT licence, multilingual docs, and active CI workflows.

Why it matters

Businesses relying on chat-driven sales often depend on costly SaaS tools with locked features. DeskcommCRM provides an open-source route that preserves full data ownership on self-hosted infrastructure without recurring monthly subscription fees.

Analysis

DeskcommCRM addresses businesses and online retailers seeking automated conversational commerce on WhatsApp. Leveraging Next.js 16, Supabase, and MCP alongside healthy community metrics (over 4,200 stars), the codebase appears active and well-structured, though setup tools and documentation currently lean heavily towards the Brazilian market.

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Summary generated by AI (Gemini 3.8 Flash, 29 September 2026). It may contain errors – the original source is authoritative.

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Locations

  • Mattersburg
    Johann Nepomuk Bergerstraße 7/2/14
    7210 Mattersburg, Austria
  • Vienna
    Ungargasse 64-66/3/404
    1030 Wien, Austria

Parts of this content were created with the assistance of AI.