Automation Platform Relay.app Announces Shutdown

LinkThe Relay.app teamAnnouncement

Automation service Relay.app has announced it will shut down. Access for free users ends on 15 August 2026, while paying customers will have access until 14 September 2026.

Key points

  1. New registrations and plan upgrades were disabled on 16 July.
  2. Free accounts and associated data are permanently deleted after 15 August 2026.
  3. Paid plans end on 14 September 2026, with automatic prorated refunds handled via Paddle.
  4. Workspaces can be exported as ZIP archives containing workflows as JSON, MCP server definitions, AI prompts (.md), tables, and run histories as CSV.
  5. Stored app credentials and authentication tokens will be removed upon account deletion.

Why it matters

Organisations relying on Relay.app for integrations or MCP server connections must migrate their workflows to alternative automation platforms before the shutdown deadlines.

Analysis

Relay.app's closure highlights the vulnerability of building critical workflows on proprietary SaaS platforms. Notably, the export options include structured JSON files alongside AI prompt representations (.md), easing the reconstruction of logic in alternative tools. However, the timeline requires affected users to execute migration plans quickly.

Summary generated by AI (Gemini 3.8 Flash, 27 September 2026). It may contain errors – the original source is authoritative.

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